The Package Travel Regulations (PTR) and the ATOL Regulations set out how travel firms must operate in the UK.
Sales of package holidays (that do not include a flight) must be financially protected. A package is defined as:
A prearranged combination of two or more travel components (transport, accommodation or other significant tourist services) when sold at an inclusive price and covering a period of more than 24 hours.
The package organiser must also provide certain documentation and information to their customers before, during and after making the sale.
Companies selling air holidays must hold an Air Travel Organisers’ Licence (ATOL) issued by the Civil Aviation Authority (CAA). All sales that include a flight will usually require ATOL protection. This includes package holidays as well as Flight-Plus and some Flight-Only‘s.
The air holiday organiser must provide an ATOL Certificate and provide certain other information to their customers before, during and after making the sale.
The Travel Vault complies fully with the PTR and has been approved by the CAA. Our members can meet their legal obligations for protecting both air and non-air holidays holidays under one single scheme.