Information for travellers

When you book a package holiday with a member of The Travel Vault, the booking you have made will be financially protected.

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This means that should your tour operator go into insolvency before you have enjoyed your holiday you will be entitled to claim for a refund. If your tour operator becomes insolvent whilst you are abroad then you will either be repatriated or be able to submit a claim for out-of-pocket expenses.

You are covered from the initial deposit through to paying full balance of a booking. Please check your confirmation invoices for details of the financial security in place and if you are booking a flight based arrangement please ensure you obtain an ATOL Certificate.